FAQ

Frequently Asked Questions

What is Peace Talisman?

Peace Talisman creates handcrafted Taoist-inspired symbolic keepsakes for peace, blessing, protection, and home harmony. Each piece is designed as a meaningful cultural gift and a quiet reminder of calm intention.

Are these products religious or spiritual services?

No. Our products are cultural and symbolic keepsakes. They are not fortune-telling, psychic services, medical products, or guaranteed-result items.

Do these talismans guarantee luck, protection, wealth, love, or health?

No. Our keepsakes are symbolic cultural items. They do not guarantee luck, protection, wealth, love, health, or any specific outcome.

Are the products handmade?

Yes. Each keepsake is handcrafted with care. Because of the handmade nature, small variations may appear from piece to piece.

How long does shipping take?

We offer free shipping on all orders. Orders are typically processed within 1–3 business days. Estimated delivery time is usually 15–30 business days, depending on destination, carrier conditions, customs clearance, and local delivery conditions.

Where do you ship from?

Orders may be shipped from China. Delivery times may vary depending on the destination and carrier.

Do you accept returns?

We offer a 30-day return policy. Please contact us before sending any return so we can provide return instructions. Returns sent without prior contact may not be accepted.

What should I do if my item arrives damaged?

Please contact us as soon as possible with your order number and photos of the damaged item and packaging. We will review the issue and do our best to help.

How can I contact you?

You can reach us through our Contact Us page or by email at congzhengx1@gmail.com.